Why did Baby cry after I installed the batteries?
The last parenting simulation was not ended. Go to the Main Menu and choose Finish. On the Finish menu, choose End Simulation and bring the control unit within range of Baby to end the simulation.
How will I know when it's time to replace the batteries?
Baby: The control unit screen displays a battery voltage message when you try to prepare for a new simulation. To check Baby’s battery level at other times, follow the directions for the Readiness Check option on page 28 of the Operating Handbook. Change the batteries anytime the voltage reading is 4.2 volts or less.
Control unit: A battery symbol appears in the top right-hand corner of the control unit screen when batteries start to weaken: You may also check the battery level by using the Self Test option on page 32 of the Operating Handbook.
Will Baby work with rechargeable batteries?
Yes. However, rechargeable batteries do not last as long as alkaline batteries. Use 3,000 mAh capacity batteries or larger. Fully recharge the batteries and install in Baby no more than 24 hours before the simulation is to begin. If the simulation is longer than four days, monitor the battery voltage using the Readiness Check option. Replace batteries when they get below 4.5V.
Are the IDs waterproof?
Yes, all IDs are waterproof and may be submerged in water. Dry the ID off completely before using it. The IDs do not contain batteries.
How can I tell if the IDs are working properly?
Select Baby Utilities from the control unit Main Menu, and then select Configure. Configure the ID to Baby (instructions on page 15 of the Operating Handbook). If the IDs are successfully configured to Baby, they work properly.
When do you configure Baby?
You can configure Baby at anytime before the start of a simulation. Once a student ID is configured to a specific Baby, that ID only works with that Baby unless it is reconfigured. It is important to keep Baby and the ID together once they have been configured for each other.
How long in advance can I program the simulation?
You can program Baby up to seven days in advance.
I programmed another simulation, but it has not started yet. Is there any way to retrieve the previous simulation's data?
NO. The Demonstration option, the Practice option, and Programming Baby for a new simulation erases the data stored in Baby’s computer. Make sure you use Get Data or End Simulation to download the data from Baby before practicing, demonstrating, or programming.
How many Babies can I program at once?
There is no maximum number of Babies you can program at one time. However, the maximum amount of Babies the control unit will store data for after the simulation is completed is 30.
How can I stop a simulation early?
Pulling the batteries out DOES NOT STOP BABY – it only pauses it. Baby can be stopped early by two methods. The first is to use the End Simulation option on page 21 of the Operating Handbook. The second method is by using the Emergency Stop feature. Use a straightened paper clip to gently press and hold the Emergency Stop button until Baby chimes six times. (You may need to hold it for as long as 15 seconds). Baby is now inactive until Baby is either restarted with the Emergency Start procedure or is reprogrammed.
What is the difference between Quiet Times and Day Care?
Quiet times are pre-programmed before the simulation and are in one-hour intervals up to 12 hours. There are three quiet times available per simulation. Baby can be put into Day Care with the control unit at any time during the simulation. See page 24 of the Operating Handbook for instructions. Baby stays in Day Care until you take Baby out of Day Care.
How long will Baby cry before it records a neglect?
Two minutes.
How do I individually demonstrate care events?
Select Baby Utilities from the Main Menu, and then choose Demonstration. Scroll down to the specific care activity you would like to demonstrate (instructions on page 25 of the Operating Handbook).
How much time elapses between each care event in Practice All mode?
There are approximately 30 seconds between each care event in the Practice All mode on the Demonstration menu.
What are the highest event numbers?
The largest number for numerical displays such as missed care or mishandling is 254.
The control unit shows a Total Crying Time of 999 minutes.
The largest number possible for crying time is 999 minutes. Crying time includes all crying for rough handling, wrong position and neglect, as well as scheduled crying for care.
The control unit stays on the “SEARCHING” screen and nothing seems to be happening.
Baby may not be in the control unit’s range for communication. The best Control Unit communication areas on Baby are on the upper chest and lower belly region in both the front and back of Baby. Hold the control unit two inches from one of the Frequently asked questions target areas shown on page 4 of the Operating Handbook, and hold it steady for five seconds. Do not wave the control unit around Baby. If the “SEARCHING” screen remains, check the battery levels of both the control unit and Baby.
How much simulation data can the control unit store?
Data for up to 30 Babies. After data for 30 Babies has been stored in the control unit, the oldest simulations will automatically be deleted with each new simulation that is downloaded.
Can I start Baby without a control unit?
Yes. See page 31 of the Operating Handbook about using the Emergency Start feature.
I lost the control unit. Can I use a different control unit to get data or end the simulation?
Yes. Any RealCare® Baby II control unit will communicate with Baby. You may also use the original RealCare® Baby control unit to program RealCare® Baby II but you will not be able to use the new programming features with the old control unit.
Is the control unit broken when the screen looks like this?
No. You or someone else accidentally selected Japanese for the control unit’s display language. Press the left arrow button until the screen does not change. Scroll down to the last option on the screen and press the right arrow. On the next screen, scroll down to the last option on the screen and press the right arrow. On the next screen, scroll up to the first option (English) and press the right arrow. Your control unit should be back to normal.
The control unit does not turn on.
The batteries in the control unit could be low. Change the batteries and try the control unit again. No data is lost.
What’s the difference between Easy, Medium, and Hard care levels?
Each of the 15 infant schedules is ranked by length of care time and length of time in between care events. “Easy” schedules are the five schedules with the least amount of care time and most amount of time between events, “Hard” schedules are the five schedules with the most amount of care time and least amount of time between events, and Medium schedules are the five schedules in between.
Do I have to reset the clock for daylight savings time?
Yes. To reset the clock, select control unit from the Main Menu, and then choose Set Clock. Press the up and down arrows to change the time.
Do I have to reset the clock for leap years?
No. The control unit is designed to take leap years into account.
What is the USB connector for?
The simulation data can be downloaded from Baby to a desktop computer for additional grading and printing options. This feature will be available in the future. Call Customer Service for details.
The student immersed Baby in water.
Take off Baby’s arms and legs. Remove the battery cover and remove the batteries and the circuit board. Allow to dry for at least one week. Reassemble Baby and insert batteries. If Baby beeps, try programming it. If not, call Customer Service at 800.830.1416.
Why is Baby buzzing or making strange noises next to electronic devices?
Some electronic devices, like cell phones, create a lot of interference. This is most easily observed in Baby’s sounds. This interference will not harm Baby. Both the control unit and Baby are tested to ensure that such interference does not damage the electronics or cause any lasting effect. Both the control unit and Baby are tested to international and FCC standards to ensure that their radiated emissions are within safe and acceptable limits and do not pose a danger to people or other electronic devices.
How do I clean Baby?
Download our cleaning procedure.
What do I do if I lost the battery cover key?
Call Customer Service at 1800 35 35 99 for a replacement.
Is there any latex in Baby or the bottle?
No. Baby and all accessories do not contain any latex.
Are the nappys washable?
Yes. Washing the diapers does not affect the sensors. See the tags on the diapers for washing and drying instructions.
When I print the data, why does the printout have this
symbol on it?
The batteries in the printer are low. Replace the batteries and try printing again. (This only applies to the HP82240B printer model.)
Can I use the grading system I use for my older Babies?
Yes. However, RealCare® Baby II has additional reporting features to help with the grading process. Suggestions for grading can also be found in the Program Manual.
The student report counts five mishandling events, but the detail screen only shows two. What happened?
Baby only keeps detail information for the first 49 missed care and mishandle events in combination. Three of this students mishandling events occurred sometime later in the simulation
